Most telephone interviews are scripted so the same questions are asked of everyone. The interviewer will have a set amount of time so don’t spend too long talking about the weather or traffic – be bright and positive and remember to keep to the point.

The good thing about a telephone interview is that you can have your CV in front of you and you don’t need to worry about what to wear or how your hair looks. Make sure you arrange the interview when you have access to a quiet, private space.

One way to make an impact on the telephone is to imagine that you can see the interviewer before you. Imagine that you are directly addressing that person. This will encourage you not to slouch or be lazy over responses – as the interviewer ‘can see you’.

Put lots of energy into your answers and listen for the cues as to when you should bring your answers to a close - ‘thanks for that – that’s interesting’.

If you’re unsure whether you have answered fully – ask the interviewer ‘is that enough information – do you need anything else? Check back like you would do if you were face to face.

• Think of it as a conversation with your friend on the phone;
• Ask a friend or family member to call you and ask you some of our Typical Questions.

With practice, you will find that you will come across as someone who is able to build rapport comfortably on the phone – and you will find that your answers will include more detail – therefore will be more impressive.